For the purpose of these terms and conditions, "Access Worx" shall mean Access Worx Pty Ltd.
Access Worx provides the information contained on this website and any pages comprising the website ("website") to the user subject to the terms and conditions of use set out herein ("terms and conditions"). By accessing, using and/or downloading any information from the website, the user is deemed to have accepted and agreed to the terms and conditions. If not accepted and in agreement to the terms and conditions, do not access, use or download any information from the website.
of the website will be subject to the terms and conditions in force at the time of such access or use. Accordingly, to the user should review the terms and conditions periodically as their continued access or use of the website shall be deemed to be their acceptance of the amended terms and conditions.
Whilst every effort is made to update the information contained on this website on a regular basis, Access Worx makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information, opinions, data and/or content contained on the website and shall not be bound in any manner by any information contained on the website. Access Worx reserves the right at any time to change the content or discontinue without notice, any aspect or feature of the website. No opinions, research information, data or content contained on the website (and whether posted by Access Worx or a third party) should be construed as advice and same are offered for information purposes only.
External links may be provided for your convenience, but they are beyond the control of Access Worx and no representation is made as to their content. Use of or reliance on any external links is at your own risk. No hypertext links may be created from any website controlled by a user (whether directly or indirectly) to the website without the express prior written permission of Access Worx.
Copyright and all intellectual property rights in and to all materials, texts, drawings and data made available on the website
(collectively "materials") are owned by Access Worx alternatively, Access Worx is the lawful user thereof and same are protected by Australian and international intellectual property laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of the materials or any component thereof will constitute an infringement of such copyright and other intellectual property rights. The trademarks, names, logos and service marks (collectively "trademarks") displayed on the website are the registered and unregistered trademarks of Access Worx. Nothing contained on the website should be construed as granting any licence or right to use any trademark without the prior written permission of Access Worx
Access Worx is not responsible for any material submitted to the public areas by you (which include online chat, email or any other public area found on the website. Access Worx reserves the right to remove or ignore any material submitted or posted in the public areas, without notice, if it becomes aware and determines, in its sole and absolute discretion, that there is a possible intention to -
6.1 Defame, abuse, harass, stalk, threaten or otherwise violate the rights of Access Worx, other users or any third parties;
6.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
6.3 upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of Access Worx’ and/or a third party's computer system and/or network;
6.4 violate any copyright, trademark, other applicable laws or intellectual property rights of Access Worx or any other third
Tan
6.5 submit contents containing marketing or promotional material which is intended to solicit business.
The user further agrees not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or which violates any applicable laws and hereby indemnify Access Worx against any loss, liability, damage or expense of whatever use of the website.
Prices, if shown, are determined by Access Worx or are stated as the Manufacturer's Suggested Retail Price (MSRP) where applicable, and unless exclusively expressed by Access Worx, does not include government fees, taxes, freight/preparation, document preparation charges or any finance charges (if applicable). MSRP and/or final actual sales price may vary depending on options or accessories selected upon purchase.
Access Worx makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. Access Worx shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct , indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by a user or any third party, as a result of or which may be attributable, directly or indirectly, to a user’s access and/or use of the website and any information contained on the website and the user waives any and all claims which they may have against Access Worx in respect of any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever, which may be suffered by the user or their dependents as a result of or which may be attributable directly or indirectly to the aforesaid. These limitations of liability shall apply regardless of th form of action, whether in contract, tort, strict liability or otherwise, and regardless of whether either party has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Access Worx shall not be liable for any indirect, contingent or consequential loss (including but not limited to loss of business or loss of profits) incurred or sustained by the user or any third party howsoever arising in respect of their use of or reliance on the website or any information offered on or via the website.
9.1 These terms and conditions constitute the sole record of the agreement between the user and Access Worx in relation to the subject matter hereof. Neither the user nor Access Worx shall be bound by any express, or implied representation, warranty, promise or the like not recorded herein. These terms and conditions supersede all commitments, undertakings or representations, whether written or oral, between the user and Access Worx in respect of the subject matter hereof. No addition to, variation or agreed cancellation of any provision of these terms of use shall be binding upon Access Worx unless agreed to by Access Worx. No indulgence or extension of time which Access Worx may grant to the user will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of Access Worx in terms hereof, save in the event or to the extent that Access Worx has signed a written document expressly waiving or limiting such fare.
9.2 Access Worx shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these terms and conditions to any third party without notice to the user.
9.3 All provisions of these terms and conditions are, notwithstanding the manner in which they have been linked grammatically, severable from each other. Any provision of these terms and conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever shall, in such jurisdiction only and only to the extent that it is so unenforceable, be disregarded and the remaining provisions of these terms and conditions shall remain of full force and effect.
9.4 These terms and conditions shall be governed by and construed in accordance with the laws of Australia without giving effect to any principles of conflict of law. The user hereby consents to exclusive jurisdiction of the Australian courts in respect of any disputes arising in connection with these terms and conditions or any matter related to or in connection therewith.
These terms and conditions were last updated June 2023.
For the purpose of these terms and conditions, "Access Sales & Spares" shall mean Access Sales & Spares Pty Ltd.
Access Sales & Spares provides the information contained on this website and any pages comprising the website ("website") to the user subject to the terms and conditions of use set out herein ("terms and conditions"). By accessing, using and/or downloading any information from the website, the user is deemed to have accepted and agreed to the terms and conditions. If not accepted and in agreement to the terms and conditions, do not access, use or download any information from the website.
of the website will be subject to the terms and conditions in force at the time of such access or use. Accordingly, to the user should review the terms and conditions periodically as their continued access or use of the website shall be deemed to be their acceptance of the amended terms and conditions.
Whilst every effort is made to update the information contained on this website on a regular basis, Access Sales & Spares makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information, opinions, data and/or content contained on the website and shall not be bound in any manner by any information contained on the website. Access Sales & Spares reserves the right at any time to change the content or discontinue without notice, any aspect or feature of the website. No opinions, research information, data or content contained on the website (and whether posted by Access Sales & Spares or a third party) should be construed as advice and same are offered for information purposes only.
External links may be provided for your convenience, but they are beyond the control of Access Sales & Spares and no representation is made as to their content. Use of or reliance on any external links is at your own risk. No hypertext links may be created from any website controlled by a user (whether directly or indirectly) to the website without the express prior written permission of Access Sales & Spares.
Copyright and all intellectual property rights in and to all materials, texts, drawings and data made available on the website
(collectively "materials") are owned by Access Sales & Spares alternatively, Access Sales & Spares is the lawful user thereof and same are protected by Australian and international intellectual property laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of the materials or any component thereof will constitute an infringement of such copyright and other intellectual property rights. The trademarks, names, logos and service marks (collectively "trademarks") displayed on the website are the registered and unregistered trademarks of Access Sales & Spares. Nothing contained on the website should be construed as granting any licence or right to use any trademark without the prior written permission of Access Sales & Spares
Access Sales & Spares is not responsible for any material submitted to the public areas by you (which include online chat, email or any other public area found on the website. Access Sales & Spares reserves the right to remove or ignore any material submitted or posted in the public areas, without notice, if it becomes aware and determines, in its sole and absolute discretion, that there is a possible intention to -
6.1 Defame, abuse, harass, stalk, threaten or otherwise violate the rights of Access Sales & Spares, other users or any third parties;
6.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
6.3 upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of Access Sales & Spares’ and/or a third party's computer system and/or network;
6.4 violate any copyright, trademark, other applicable laws or intellectual property rights of Access Sales & Spares or any other third
Tan
6.5 submit contents containing marketing or promotional material which is intended to solicit business.
The user further agrees not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or which violates any applicable laws and hereby indemnify Access Sales & Spares against any loss, liability, damage or expense of whatever use of the website.
Prices, if shown, are determined by Access Sales & Spares or are stated as the Manufacturer's Suggested Retail Price (MSRP) where applicable, and unless exclusively expressed by Access Sales & Spares, does not include government fees, taxes, freight/preparation, document preparation charges or any finance charges (if applicable). MSRP and/or final actual sales price may vary depending on options or accessories selected upon purchase.
Access Sales & Spares makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. Access Sales & Spares shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct , indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by a user or any third party, as a result of or which may be attributable, directly or indirectly, to a user’s access and/or use of the website and any information contained on the website and the user waives any and all claims which they may have against Access Sales & Spares in respect of any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever, which may be suffered by the user or their dependents as a result of or which may be attributable directly or indirectly to the aforesaid. These limitations of liability shall apply regardless of th form of action, whether in contract, tort, strict liability or otherwise, and regardless of whether either party has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Access Sales & Spares shall not be liable for any indirect, contingent or consequential loss (including but not limited to loss of business or loss of profits) incurred or sustained by the user or any third party howsoever arising in respect of their use of or reliance on the website or any information offered on or via the website.
9.1 These terms and conditions constitute the sole record of the agreement between the user and Access Sales & Spares in relation to the subject matter hereof. Neither the user nor Access Sales & Spares shall be bound by any express, or implied representation, warranty, promise or the like not recorded herein. These terms and conditions supersede all commitments, undertakings or representations, whether written or oral, between the user and Access Sales & Spares in respect of the subject matter hereof. No addition to, variation or agreed cancellation of any provision of these terms of use shall be binding upon Access Sales & Spares unless agreed to by Access Sales & Spares. No indulgence or extension of time which Access Sales & Spares may grant to the user will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of Access Sales & Spares in terms hereof, save in the event or to the extent that Access Sales & Spares has signed a written document expressly waiving or limiting such fare.
9.2 Access Sales & Spares shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these terms and conditions to any third party without notice to the user.
9.3 All provisions of these terms and conditions are, notwithstanding the manner in which they have been linked grammatically, severable from each other. Any provision of these terms and conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever shall, in such jurisdiction only and only to the extent that it is so unenforceable, be disregarded and the remaining provisions of these terms and conditions shall remain of full force and effect.
9.4 These terms and conditions shall be governed by and construed in accordance with the laws of Australia without giving effect to any principles of conflict of law. The user hereby consents to exclusive jurisdiction of the Australian courts in respect of any disputes arising in connection with these terms and conditions or any matter related to or in connection therewith.
These terms and conditions were last updated March 2013.
Copyright © 2013 Access Sales & Spares
1.1. "ACL" means the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
1.2. “AW” means Access Worx Pty Ltd, its successors and assigns
1.3. “Client” means the person or entity (or any person acting on behalf of and with the authority of the Client) ordering Parts from AW.
1.4. “Parts” means parts supplied by AW to the Client.
1.5. "Personal Property Securities Register", "Purchase Money Security Interest", "Security Agreement" and "Security Interest" have the meanings given to those terms in the PPSA.
1.6. "PPSA" means the Personal Property Securities Act 2009 (Cth).
1.7. “Price” means the price payable for the Parts in accordance with clause 4.
1.8. "Terms" means these terms and conditions, as amended by AW and notified to the Client from time to time.
Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions of the ACL or the FTA, except to the extent permitted by those Acts.
By ordering or accepting Parts from AW, the Client agrees to be bound by these Terms. Where a Client constitutes more than one person or entity, those persons or entities shall be jointly and severally liable for all payments of the Price. These Terms take precedence over any inconsistent terms in a quotation, purchase order or other communication between AW and the Client.
The Price shall be the price set out in the relevant quotation, or, if no price is specified in a quotation, calculated by reference to AW's standard prices in respect of Parts from time to time. AW reserves the right to change the Price in the event that the Client requests a variation to AW’s quotation or a purchase order. Terms of payment are cash on supply, unless AW has agreed to provide credit to the Client. In such cases AW will invoice the Client for Parts on collection or delivery and payment must be made within 30 days of date of invoice. GST and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price.
AW may in its absolute discretion provide credit to a Client. If AW provides credit to a Client:
a) the Client is required to complete AW's Credit Account Application and comply with the terms set out in that document;
b) if the Client is a corporation, a director of the Client is required to provide a personal Guarantee in the form required by AW; and
c) the Client shall give AW not less than 14 days prior written notice of any proposed change of ownership of the Client or any change in the Client’s name and/or any other change in the Client’s details (including but not limited to, changes in the Client’s address, facsimile number, or business practice). The Client shall be liable for any loss incurred by AW as a result of the Client’s failure to comply with this clause.
Clients may collect Parts, or accept delivery by AW or a freight dispatch company nominated by AW. If Clients choose to collect Parts, collection must occur within 2 Business Days' notice by AW that such Parts are ready for collection, or AW may (at its sole discretion) charge a reasonable fee for storage. AW will use reasonable endeavours to meet delivery time frames requested by the Client but any failure by AW to supply Parts in accordance with such time frames shall not affect the Client's obligation to accept and pay for Parts. AW shall not be liable for any loss or damage whatsoever due to failure by AW to supply the Parts (or any part of them) promptly or at all.
Title in Parts passes to the Client only when AW has received all amounts owing for the Parts in cleared funds. Until that time, all of the Parts supplied to the Client remain the property of AW and must be stored in a manner that allows them to be identified as AW Parts. If the Client sells Parts before it has title in those Parts, the amount the Client owes to AW for the Parts is held by the Client on trust as a fiduciary agent of AW, and the Client must pay the amount owed immediately without demand by AW. Risk of loss of or damage to Parts passes to the Client when the Parts are collected by the Client or otherwise leave AW's premises.
The Client acknowledges that these Terms shall comprise a Security Agreement for the purposes of the PPSA. The Client acknowledges that until such time as full payment is received by AW in cleared funds for all Parts supplied to the Client, these Terms create a Purchase Moneys Security Interest in the Parts as security for the Client's obligations to AW and the Purchase Moneys Security Interest is registrable on the Personal Property Securities Register. The Client:
a) must sign and deliver any documents required by AW to ensure that AW has a perfected first-ranking Security Interest in the Parts under the PPSA;
b) indemnifies AW against any costs incurred by AW in registering or maintaining the Security Interest and in exercising any rights under the PPSA;
c) waives its right to receive a verification statement under s157 of the PPSA; and
d) in respect of Parts which are collateral to which s 115 of the PPSA applies, waives its rights under each section of the PPSA referred to in s 115.
The Client shall inspect the Parts on collection or delivery and must within seven days notify AW of any alleged defect, error or failure to comply with the description or quote. The Client must demonstrate to AW's satisfaction the existence of the defect or error, giving AW a reasonable opportunity to inspect the Parts. If AW allows the Client to reject Parts, AW’s liability is limited, subject to clause 11and the ACL, to either (at AW’s discretion) replacing or repairing the Parts or to the Client's cost obtaining the Parts again. No restocking or handling fees will apply. No rejections will be accepted if the Client fails to notify AW of an alleged defect or error within seven days.
Clients may return Parts where there is no defect or error if such returns occur within seven days of delivery or collection. The Client must pay a re-stocking and handling fee of 20% and will also be liable for additional fees charged by the freight dispatch company.
The Client acknowledges full details of the consumer rights and remedies referred to in this clause can be obtained from the Australian Competition and Consumer Commission (ACCC) at www.accc.gov.au or from the local consumer protection agency.
11.2. If the Client is a consumer for the purpose of the ACL and the Parts supplied to the Client are Goods or Services of a kind ordinarily acquired for personal, domestic or household use or consumption, the Client has extensive rights under the ACL, including consumer guarantees and remedies, in relation to the Parts supplied. Nothing in these Terms limits those rights and remedies in any way.
11.3. If the Client is a consumer for the purpose of the ACL, and the Parts supplied are not of a kind ordinarily acquired for personal, domestic or household use or consumption but cost no more than $40,000, the Client has extensive rights under the ACL including consumer guarantees and remedies but, in relation to these Parts, our liability for failure to comply with a consumer guarantee (other than certain guarantees about ownership and undisturbed use) is limited to replacing the Parts or supplying equivalent ones, repairing the Parts, paying the cost of replacing the Parts or of acquiring equivalent ones or paying the cost of having them repaired.
11.4. Nothing in this clause 11.4 limits the consumer rights and remedies referred to in clauses 11.1 to 11.3. Subject to clauses 11.1 to 11.3:
a) any representation, warranty, guarantee or undertaking that would be implied in these Terms by law or custom is excluded to the fullest extent permitted by law;
b) AW is never liable to the Client for economic loss, business interruption, loss of revenue or profits, other indirect or consequential loss, an act or omission by a party for whom AW are not responsible in law, or any loss arising from circumstances beyond AW's reasonable control. Our maximum aggregate liability to the Client under, in connection with or arising out of the supply of Parts (on any basis and arising from any act or omission) is limited to the aggregate charges actually paid to AW for the supply of the Parts the subject of the claim.
11.5. The Client indemnifies AW against any harm, loss, damage, liability, claim, demand or action (including, without limitation, any indirect or consequential loss or damage) suffered by AW arising from or in connection with the Client's breach of these Terms, or a Client's unlawful, wilful or negligent act or omission.
Where AW has designed or created documents for the Client, all copyright in those documents remains vested in AW, and may only be used by the Client if and to the extent authorised by AW.
13.1. Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of 2.5% per calendar month (and at AW’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment. If any account remains overdue after 30 days then an amount of the greater of $20.00 or 10% of the amount overdue (up to a maximum of $200.00) shall be levied for administration fees which sum shall become immediately due and payable. In the event that the Client’s payment is dishonoured for any reason the Client shall be liable for any dishonour fees incurred by AW.
13.2. If the Client defaults in payment of any invoice when due, the Client shall indemnify AW from and against all costs and disbursements incurred by AW in pursuing the debt including legal costs on a solicitor and own client basis and AW’s collection agency costs.
13.3. Without prejudice to any other remedies AW may have, if at any time the Client is in breach of any obligation (including those relating to payment), AW may suspend or terminate the supply of Parts to the Client and any of its other obligations under these Terms. AW will not be liable to the Client for any loss or damage the Client suffers because AW has exercised its rights under this clause.
13.4. Without prejudice to AW’s other remedies at law AW shall be entitled to cancel all or any part of any order of the Client which remains unfulfilled and all amounts owing to AW shall, whether or not due for payment, become immediately payable in the event that:
a) any money payable to AW becomes overdue, or in AW’s reasonable opinion the Client will be unable to meet its payments as they fall due; or
b) the Client becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Client or any asset of the Client; or
d) there is a change in ownership in the Client and the Client has not notified AW of such change in accordance with clause 5(c) of these Terms.
AW may cancel any contract to which these Terms apply or cancel the provision of Parts at any time by giving written notice to the Client. On giving such notice AW shall repay to the Client any sums paid in respect of the Price (less any amounts owing for Parts already received). AW shall not be liable for any loss or damage whatsoever arising from such cancellation. If the Client cancels an order for Parts, then the Client shall be liable for any loss incurred by AW (including, but not limited to, any amounts owing for Parts already supplied and any loss of profits) up to the time of cancellation.
15.1. If any provision of these Terms shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
15.2. These Terms and any contract to which they apply shall be governed by the laws of Victoria and are subject to the jurisdiction of the courts of Victoria.
15.3. AW shall be under no liability whatsoever to the Client for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by AW of these Terms.
15.4. The Client shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Client by AW nor to withhold payment of any invoice because part of that invoice is in dispute.
15.5. AW may license or sub-contract all or any part of its rights and obligations without the Client’s consent.
15.6. AW may vary these Terms at any time by written notice to the Client. The Terms as varied will apply to all orders after the date of such notice.
15.7. S&S shall not be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of AW.
15.8. The failure by AW to enforce any provision of these Terms shall not be treated as a waiver of that provision, nor shall it affect AW’s right to subsequently enforce that provision.
Access Worx is committed to providing you with the expertise, convenience, value, and the highest level of service delivery. We are proud to pass on reliable, quality engineered elevating work platform machinery and we think that maintaining your elevating work platform should be a hassle-free experience and we back that up with the industry-leading warranties that protect your investment.
Access Worx thoroughly checks our estimates of service, and the services we perform are conducted with the aim of getting it done right the first time. We have only highly skilled, trained professional specialists that know the equipment they work on.
Access Worx warrants that each new elevating work platform sold will be free of defective parts and workmanship for the period stated by the manufacturer from the date the product was invoiced to the purchaser. Any structural components found to be defective will be replaced or repaired in accordance with the manufacturers’ specifications. Access Worx will handle all service work in the manner it deems to be most appropriate and according to written warranty statement made by the manufacturer at the time of sale.
Access Worx provides a ‘Gold Shield’ warranty option, where purchased as an added option at the time of sale of any new elevating work platform will fully extend the life of a manufacturers written warranty for a period of 12 months from the date the product was invoiced to the purchaser.
All warranty claims are subject to approval by Access Worx’ Service Department. Access Worx exclusively reserves the right to adjust claims with regard to defective parts, labour or any costs incurred by the purchaser including, but not limited to, travel expense and freight of machinery, in whole or part.
Service labour or parts purchased from sources other than Access Worx, is not covered under the terms of the warranty agreement and will void any further warranty claim. In the said case, Access Worx reserves the right to discontinue any further acceptance of liability with regards to warranty claim for the remainder of the term agreement.
Misuse or improper operation, lack of normal maintenance and inspections as outlined in the manufacturers Operating Manual, Parts Manual or Service Manual, as well as any alterations to the original designs and/or components (where not expressly approved in writing by either the manufacturer or Access Worx) or any accidents will void all warranty and Access Worx reserves the right relinquish any or all acceptance of the warranty terms hereafter.
We will take every measure to provide the purchaser with the whole and complete manufacturer’s written warranty upon the time of purchase, and strongly advise that the purchaser check these terms and conditions of warranty of their own accord from the manufacturer.
Access Worx reserves the right to change these terms herein, subject without notice at any time. The terms of which the purchaser agrees to be those stated at the time of purchase, unless expressly stated in writing by Access Worx at the said time of purchase and agreed upon through purchase by the purchaser.
This Privacy Policy summaries how we deal with the collection and use of personal information. Access Worx is committed to safeguarding your privacy and personal information in accordance with the Privacy Act 1988 (Cth).
In most cases, the personal information we collect may include:
name;
address and/or delivery address;
phone number;
fax number;
email; and/or
transaction information.
We collect personal information in a variety of ways, including:
if you open an account with us;
from you directly when you interact with us (this may be in writing, electronically or via telephone);
when you visit our website (including when you submit a contact request form or choose to order products from us). This is done through routine maintenance checks of log files and data collection, which may display information not exclusive to the following but including, your IP address information, applicable domain name details, browser type, date, time, pages accessed and downloaded website files;
when we supply products or services to you; and/or
through information available via publicly accessible sources.
Any personal information collect by Access Worx may be used in any of the following ways, including to:
be used for general administration purposes;
to supply products and services to you and manage the supply of those products and services;
to help improve our website;
to maintain high levels of customer service;
process transactions; and/or
to provide you with information about our company and our products and services.
Under no circumstances does Access Worx reserve the right to profit from selling personal information to any third party. Access Worx shall not sell, rent or trade your personal information unless expressly advised to do so in writing by the owner of the said information.
It may be necessary from time to time to disclose your personal information to other third parties including:
our suppliers and/or agents who assist us to provide you with information about our company or products and services;
our professional advisors (such as auditors or lawyers);and/or
government authorities, as required by law.
Access Worx endeavours to take all reasonable steps to secure any personal information we hold about you and to keep this information accurate and up to date.
Your personal information may be stored or processed by us or by our service providers on computer servers that are located in Australia
Access Worx has installed computer and network security, including password protection processes.
No, we do not monitor or record telephone conversations.
Yes we do use cookies. Cookies are created by your Internet browser and stored on your computer when you visit a website that uses cookies. The website stores a corresponding file on its server (with the same ID tag)to the one set in your browser. This file can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as an email address. This process enables the website to keep track of your movements within the site, so it can:
distinguish a logged in user and provide you with the appropriate content
help you resume where you left off, remember your registered login, user interface selections, preferences, and other
customisation functions.
If you wish to disable cookies within our website, please see the corresponding information related to your specific web browser.
Our website may contain links to other third party websites. We are not responsible for the content and/or the privacy practices of those third parties and do not authorise or condone their content. You should familiarise yourself with each website’s privacy policy and make your own decisions based on whether you provide any personal information upon visiting that website.
By using our website you provide your consent to the use of your personal information in accordance with this policy.
Access Worx endeavours to keep all personal information accurate and up-to-date. If you require correction, changes or removal of your personal information please submit a request to us and we will make the necessary changes.
From time to time, Access Worx may review and update the terms of our policies including herein. An updated copy of our privacy policy can be obtained upon request or via our website and is subject to change without notice. You are advised to periodically check the privacy policy to be up to date with any changes that may have taken place.
What to do if you have a concern or complaint about our Privacy Policy
Access Worx will provide you with details of the personal information we hold about you upon your request in any one of the following ways:
by contacting us via telephone on (03) 9312 3835;
in person at our offices;
electronically by email sent to info@accessworx.com noting in the subject line “Personal Information Request” followed by the nature of your request;
in writing addressed to:
The Privacy Officer
Access Worx
PO Box 193
Altona North
Victoria 3025
Australia
.svg)
